CookOnline policies
Privacy Policy
Clear information about how CookOnline protects your data, sets service terms, and handles refunds for chef bookings.
What we collect
CookOnline collects account, booking and catering enquiry details only to deliver chef and event services.
Payments
Card and UPI payments are processed by Razorpay. We do not store full card numbers on our servers.
OTP and messages
OTP and booking updates may be sent by email or SMS (when messaging is enabled) for verification and service proof.
Your requests
For privacy questions or data requests, use the email on our Contact page and include enough detail for us to help quickly.
Need help with this policy?
Our team can clarify terms, refunds, or data questions.